FAQs
1. Where are your singing bowls made?
All our singing bowls are handmade in Nepal using traditional techniques passed down through generations. Each bowl is crafted with care by skilled artisans to ensure healing resonance and spiritual quality.
2. Do you have a physical store?
Yes, we have a store located in Thamel, Kathmandu, Nepal. You are welcome to visit us to explore our wide collection of singing bowls, listen to their sound, and learn about their healing uses.
3. Do you ship internationally?
Yes, we offer international shipping from Nepal. Orders are carefully packed and dispatched with tracking. Delivery time depends on the destination but typically ranges from 7–21 business days.
4. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can track the status of your package using the provided link or courier website.
5. What payment methods do you accept?
We accept major international credit/debit cards, PayPal, and other secure online payment methods during checkout.
6. Can I cancel my order after placing it?
Yes, you can cancel your order within 24 hours of placing it by contacting us directly. Once the item is shipped, cancellation is no longer possible, but you may still request a return.
7. What is your return policy?
Customer satisfaction is our priority. We accept returns only if the product you received is damaged or defective.
To be eligible, please contact us within 7 days of delivery with clear photos of the issue.
The item must be unused, in its original packaging, and in the same condition as received.
Please note, returns are not accepted for change of mind or personal preference, and return shipping costs are the buyer’s responsibility unless the product was damaged or incorrect upon arrival.
For assistance, email us at info@healingsingingbowl.com or message us on +977 9863020470.
8. Do you offer exchanges?
We do not offer direct exchanges, but you can return the item and place a new order for your preferred bowl.
9. Are the bowls tuned for healing?
Yes. Our singing bowls are individually tested for sound quality and tuned to frequencies associated with chakra healing, meditation, and sound therapy. You can request a specific note or chakra bowl while ordering.
10. Do you sell wholesale?
Yes, we offer wholesale pricing for bulk orders. Please contact us directly with your requirements to receive a quote and personalized assistance.
11. How do I choose the right singing bowl?
Each bowl produces a unique sound. You can request audio samples or visit our shop in Thamel to listen in person. We also offer guidance based on your healing goals (chakra, meditation, sound therapy, etc.).
12. Is each bowl unique?
Absolutely. Since our bowls are handmade, each one has its own tone, appearance, and vibration—making every bowl one of a kind.
13. How should I care for my singing bowl?
To maintain your bowl:
- Wipe with a soft cloth after use
- Avoid exposure to extreme heat or moisture
- Store in a padded case or safe space
14. How can I contact you?
You can reach us via:
📍 Visit: Our shop in Thamel, Kathmandu, Nepal
📱 +977 9863020470 (WhatsApp available)
📧 Email: info@healingsingingbowl.com